General policies
Our policies ensure that SOS Children’s Villages UK operates with the highest standards of transparency, integrity, and care. These policies guide our work, protect the rights of children and staff, and reflect our commitment to ethical practices in everything we do. Explore our policies to learn more.
Accessibility
Cancellation Policy
Cancellation Policy Last updated: 15 March 2024 1. Introduction By setting up a regular recurring donation, you authorise SOS Children’s ...
Complaints policy
Complaints policy Last updated: 15 March 2024 1. Introduction SOS Children’s Villages UK (SOS UK) aims to maintain high standards ...
Cookie Policy
Cookie policy Last updated: 15 March 2024 1. What Are Cookies? Cookies are small text files sent from a web ...
Data Retention Policy
Data Retention Policy Last updated: 15 March 2024 1. Introduction SOS Children’s Villages UK (“the Charity”), is committed to ensuring ...
Ethical Partnerships Policy
Ethical Partnerships Policy: Our Commitment to Values and Integrity Last updated: 15 April 2025 At SOS Children’s Villages UK, we ...
Privacy Policy
Refund policy
Refund policy Last updated: 15 March 2024 1. Introduction At SOS Children’s Villages UK, we work hard to ensure you ...
Safeguarding
Terms and conditions
Terms and conditions Last updated: 15 March 2024 1. Introduction We hope you enjoy using the SOS Children’s Villages UK ...
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